Privacy Policy
Last updated on: 26th April 2026
1. Introduction
This Privacy Policy explains how AiX Conference ("we", "us", "our") collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller Details
AiX Conference operates as a sole trader.
Our Address
115 New Bridge Street
Newcastle Upon Tyne
Tyne and Wear
NE1 2SW
United Kingdom
Contact Details
Telephone: +44 7719 612421
Email: hello@aixconf.co.uk
3. Information We Collect
We may collect and process the following personal data:
Full name
Email address
Job title and company name
Payment information (processed via third-party providers)
Dietary requirements (if provided)
Any information you provide when contacting us
4. How We Use Your Information and Legal Basis
We process your personal data for the following purposes:
To process ticket purchases and manage attendance
Legal basis: Contractual necessityTo communicate important event information (e.g. updates, logistics)
Legal basis: Contractual necessityTo send marketing communications about future events
Legal basis: Legitimate interests and/or consentTo provide customer support
Legal basis: Legitimate interestsTo comply with legal obligations (e.g. tax and accounting)
Legal basis: Legal obligation
5. Legitimate Interests
Where we rely on legitimate interests, these include:
Growing and promoting AiX Conference
Informing past attendees about relevant future events
Improving our services and event experience
We ensure these interests do not override your rights and freedoms. You can object to this processing at any time by contacting us.
6. Data Sharing
We share personal data with trusted third parties where necessary:
Ticketing platform (TicketTailor)
Payment processor (Stripe)
Email marketing provider (Mailchimp)
These providers act as data processors on our behalf. We do not sell your personal data.
7. Internation Data Transfers
Some of our service providers are based outside the UK. This means your data may be transferred internationally (e.g. to the United States).
Where this occurs, we ensure appropriate safeguards are in place, such as:
UK International Data Transfer Agreement (IDTA)
Adequacy regulations where applicable
8. Data Retention
We retain personal data as follows:
Ticket purchase and financial data: up to 6 years (for legal and tax purposes)
Marketing data (email subscribers): until you unsubscribe
General enquiries: for as long as necessary to resolve your request
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Data portability
Object to processing
Withdraw consent at any time (where applicable)
To exercise your rights, contact: hello@aixconf.com
10. Cookies and Analytics
We may use privacy-focused analytics tools (such as Umami) and referral tracking links to understand website usage.
Where cookies are used, you will be given clear choices to accept or reject them.
11. Providing Your Data
Providing your personal data (such as name, email address, job title, and company) is required to purchase a ticket and attend the event.
If you do not provide this information, we may not be able to fulfil your booking.
12. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
We may use basic automated email flows (e.g. confirmations or reminders), but these do not involve decision-making about you.
13. Source of Data
We collect personal data directly from you when you:
Purchase a ticket
Sign up for emails
Contact us
14. Special Category Data
If you provide dietary requirements, this may constitute special category data.
We process this information only with your explicit consent and solely for the purpose of catering and event accessibility.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website.
16. Contact Us
If you have any questions about this Privacy Policy, contact us at: hello@aixconf.co.uk
Last updated: 25 April 2026
